ALL about Caleb

spinal tap today. all went well. same ole-same ole. this is wayyyy off topic but i've gotta share this story because i feel like something is going to get done & maybe it will help any of you dealing with hospital crap: 3 years ago when the twins were born in brownsville they were in nicu (neonatal intensive care unit)-routine for preemies. there were 3 separate account numbers (one for my hospital stay, one for caitlyn's & one for caleb's). we paid off all of them by june (thank goodness for double coverage!). so anyway, later we get a bill for 419.35 on caleb's. after months of hasseling between ins companies & the hospital, we paid out of our own pockets on a personal credit card just so it could be done & over with. at that time we moved back to del rio. half a year later i was reported to a collection agency for $2000+ (despite what they say, we never got a bill for that). after dealing with the collection agency (which of course is working for the hospital & treats us like dirt) i collected all my documentation (dates/time/rep names & their id numbers & extensions) & i asked for an audit from the hospital. nothing got answered. nobody ever contacted me with those results; instead i got a call from the collection agency. now my spectacular credit rating is ruined because it is now on my reports (i will let them know it's being disputed-alas, i've been through that before too). believe you me, i am pissed. the hospital has never been cooperative in routing me to somebody specific to speak with so i did more research & found out they are "hca affiliated". i looked that up on-line & found an ethics hotline number for hospital employees & told the guy my situation (there are a few inconsistencies that have always looked fishy to me & have been pointed out in my letters sent by cert mail to the hospital & collection agency). so after a while the guy was entering stuff into his computer he told me to hold on a sec cause it looked like he stumbled on something...then he said he was really glad i called...i told him if we owe that money, we'll gladly pay it, but i need the proof which has never been provided. i'll keep y'all updated-i'm just so excited cause this has taken so many hours over the phone over 2 1/2 years & i feel like i'm going to be "exhonerated" so to speak. so advice: keep dates/names/extensions/notes after each phone call & question anything on the itemized statement that might look like a typo or a simple data entry error.